Privacy Policy

This policy explains what personal information Tiva collects, how we use it, and your rights.

What we collect

When you order or contact us we collect information such as your name, email address, delivery address and order details. Payments are processed securely by our payment provider; we do not store full card details.

How we use it

To process and deliver your orders.
To provide support and respond to enquiries.
To send updates if you have subscribed (you can unsubscribe at any time).
To meet our legal and accounting obligations.

Cookies

Our website uses cookies to make the site work, remember your cart, and understand how the site is used. You can control cookies through your browser settings.

Sharing

We share information only with the providers needed to run the store — such as our payment processor, delivery carrier and website platform — and where required by law. We do not sell your personal information.